Borrower

Interface

The borrower list view includes borrower photos, with interactive buttons (hover over the button and it highlights), “flag” symbols instead of check boxes when marking records.

borrower list
borrower list

The borrower detail view uses embedded labels to free up space and includes all current issues for the borrower on the front tab.

borrower detail
borrower detail

Consolidate

The borrower utility audit tab has a new “consolidate” function.

consolidate button
consolidate button

The consolidate screen makes it easy to consolidate the issues, history, reserves, reviews and correspondence of two borrowers to a single borrower. This is useful, for example, when borrower information has been imported from disparate sources and doesn’t quite match up.

consolidate
consolidate

You are presented with a list of borrowers, with consolidate buttons to the left and right of each borrower.

The button to the left will consolidate the records of the previous (above) record to the current record. The button to the right will consolidate the records of the “next” borrower (below) to the current borrower.

consolidate warning
consolidate warning

When you choose one the options, you are given a warning that this action cannot be undone.

Borrower Account management

For those who are managing borrower log-in accounts manually, the account management list has been updated with taller rows, borrower photos and a bit more information about the borrowers. You can also directly e-mail to address 1 or 2.

borrower account management list
borrower account management list