Overdues

Overdue items are those that have been issued and are due before the current date. When you find your overdues, you can generate a variety of reports or letters from those found records.

The general concept is:

  • find the desired overdue records
  • perform an action such as print a report (such as an overdue list grouped by class) or create and send overdue letters by email.

Finding Overdues

There are multiple methods to find overdue items

From the Main Menu

Click Reports->Overdue button at the top right and choose one of the common overdue reporting options.

main menu reports menu - note your menu may look different if you don't use a fiscal year option
main menu reports menu - note your menu may look different if you don’t use a fiscal year option

Or, if you have configured your Main Menu buttons to include an “Overdue” button, then click that.

main menu configured with an overdue button
main menu configured with an overdue button

From Circulation

Click Filter->Overdue at the top of the circulation list

filtering for overdues in circulation
filtering for overdues in circulation

“Recent” overdues

Athenaeum can find “Recent overdues" and “Less recent overdues" under the circulation filter button.

“Recent overdues” are items that are overdue by no more than the value you enter here in the preferences:

recent overdue preference
recent overdue preference

“Less recent overdues” are items that are overdue by more than the value you enter here.

These options simplify the task of sending different overdue notices depending upon how overdue items are.

Manual Search

As with most other areas of Athenaeum, you can manually search for issues that are overdue by the criteria you specify.

  • Go to Circulation
  • Click the Find button at the top
  • Enter search criteria matching your desired overdue definition
  • Click the Find button again or press the Enter key

This search works like other detailed searches in Athenaeum as you can perform very simple searches, create powerful compound searches using multiple criteria with boolean “OR”, “AND” and “NOT”.

Processing Overdues

When you have found the overdues using one of the options described above, you have a “found set”1 of overdue records.

With that found set of overdues, you might:

  • send letters
    • warning letters
    • overdue letters
    • recall letters
    • advisory issue lists
  • print reports
  • add late fees in bulk
  • bulk return
  • list borrowers and de-activate them or
  • adjust the dates so that the items are not overdue

Reports/Letters

The various print reports and letters can be found in the Print menu and can output to paper or PDF.

When you run one of these reports or letters, the output is first previewed to screen allowing you to check the output. Press the Enter key on the keyboard to continue to the Print dialog box. When that is displayed, pressing Enter will print. Pressing Esc (escape) will cancel the print.

These are:

Print List as is
maintains the current sort order and prints the details
Issue Slips
prints the list of issues as slips. Compact slips are grouped by borrower custom field 2 (e.g. “room” or “vertical form”) with a page break between each grouping and where each “slip” is only as tall as is required to fit the information. Fixed size slips are also sorted by custom field 2 with no additional page breaks. Each slip is a fixed height (7 lines) which makes the printed output suitable for guillotining in bulk to hand out to library patrons.
Overdue Letters
generates letters that can be printed using the wording from letter template “Overdue from Circulation”
Overdue Strong
generates letters that can be printed using the wording from letter template “Overdue Strong”
Recall Detailed
generates letters that can be printed using the wording from letter template “Recall Detailed”
By “borrower custom 1” (e.g. “year”)
creates a printed report grouping issues by borrower custom field 1 (using the name defined in admin), sorting the list by custom 1 and borrower name with a page break on each group
By “borrower custom 2” (e.g. “room” or “vertical form”)
creates a printed report grouping issues by borrower custom field 2 (using the name defined in admin), sorting the list by custom 2 and borrower name with a page break on each group
By Location
groups the report by location of each copy in the library, with a page break for each location - useful when you want to go hunting for items put back on shelves and not returned
Due Date
reports the found set of issues sorting by date the borrower - there are no page breaks between dates.

The short content of the Issue Slips (or circulation slips) is set in Admin->Issues:

Add fees in bulk

Now you have found the set of overdue circulation records you wish to process, you might choose to add a fee to them.

Do this with Circulation->Utility->Add fees to XX issues:

Confirm the amount (a flat fee or the replacement fee) and enter a fee reason at the next dialogue.

note that an issue may have multiple fees associated with it - if you so desire

Daily Server based issue notifications

If you are running the recommended configuration of hosted Athenaeum or Athenaeum with FileMaker Server, you may configure automated email notification of issues that are due, overdue or nearly due.

This is covered in more detail in the automation chapter.

Bulk return

You can bulk return a found set of issues using command->Return these X issues

This is a quick way to effect their return. Athenaeum will process each issue and take any action you have defined in Admin, such as levying fees.

List borrowers

Find any set of issues and then list the borrowers for those issues.

You can then manipulate the borrower records such as changing the status of the borrowers (e.g. setting them to a restricted borrower type), de-activating the borrowers or generating letters.

Adjust the due dates

Reset the due dates for the found set of issues by choosing command->reset these issues:

You might do this to make the found set of issues NOT overdue for whatever reason you see fit or to extend the issues of the same issues without using the Extend function (which increments the number of extensions allowed for each issue). As the library administrator, you can ultimately always tell Athenaeum what you want it to do!


  1. the found set is used repeatedly in Athenaeum – it is worth getting your head around the concept.  ↩